Support Ticket Management System Softwares in Malaysia
Help Desk – Ticketing Management System malaysia
Best Help Desk Software
Help desk Ticketing System
Help desk Software, Customer Service Software
Web Help Desk: Help Desk Software
Customer service app and help desk support ticket software
Online Help Desk Software
Web-based help desk app to delight your customers. Tracks support tickets, fully integrates with email and Active Directory.The main screen of our Helpdesk Ticketing System features a powerful grid-view showing all the information about your current tickets. You can easily sort and filter tickets, review current statistics and even perform bulk operations without leaving the page, like assign tickets to agents, merge, close, delete tickets etc.
Our help desk management software leverages a proprietary, market-leading ticketing system that empowers you to provide the best support to your customers. Everything inside our helpful desk is built on industry-recognized best practices to drive efficiencies within your organization.
A powerful ticket-management platform that allows you to centralize all conversations with customers so anyone from finance, sales to the CEO can quickly review the status of your clients. Automating business rules through work-flow automation provides for creating predetermined responses so your clients know that you have the ticket and will be working on it.
Its Support is fast, efficient and easy to use. From the main control panel you’ll be able to:
- View the ticket message by hovering over the subject.
- Quickly assign tickets to a user or department.
- View tickets by creation date or last activity.
- Mark as important, delete and so much more.